We Hold Retail Stores Accountable for Dangerous Conditions
When merchandise falls from a shelf or an unstable display topples over, the results can be serious. Large stores like Walmart, Target, Home Depot, and warehouse clubs often stack items high to save space, but that comes with risk. If a store fails to secure merchandise or design a safe layout, it can be held legally responsible for any injuries caused.
At Williford Law, PLLC, we represent injured shoppers across [City] and Texas in claims against retailers that neglect basic safety standards.
When Can You Sue a Retail Store in Texas?
Retailers have a legal duty to keep their premises safe for customers. That includes properly securing merchandise, shelving units, and promotional displays.
You may have a valid claim if:
- Merchandise fell and struck you
- A shelf or display collapsed
- The stacked inventory tipped over
- An item was dislodged by an employee or customer
- The store failed to warn you of a known hazard
Under Texas premises liability law, stores can be held liable if:
- They knew or should have known about the hazard
- They failed to fix or warn about it
- Their negligence caused your injury
We investigate surveillance footage, employee reports, store policies, and customer witness accounts to establish fault.
Common Causes of Falling Merchandise and Store Hazards
| Hazard | Description |
| Overstacked shelves | Items stored too high or without support |
| Poorly secured displays | Pallets, signs, or towers set up without anchoring |
| Stocking negligence | Employees pushing items too far forward or failing to balance loads |
| In-store forklifts or ladders | Inventory shifts during restocking |
| Customer interference | Stores failing to address known behavior issues |
Big-box retailers often prioritize speed and volume over safety. Our job is to hold them accountable when that negligence leads to harm.
Injuries Caused by Falling Merchandise or Collapsing Fixtures
Even small items falling from height can cause serious injuries. We handle cases involving:
- Concussions and traumatic brain injuries (TBIs)
- Facial injuries and broken noses
- Neck and back injuries
- Spinal cord damage
- Broken arms, hands, or shoulders
- Lacerations and bruising
- Knee or foot injuries from trying to avoid impact
We document your injuries, coordinate with medical experts, and calculate both short- and long-term damages.
What to Do If You’re Injured in a Store
- Report the incident to store management immediately.
- Request that they document the scene and provide a copy of the incident report.
- Take photos of where the item fell and what hit you.
- Ask for contact info from witnesses.
- Seek medical attention promptly.
- Preserve receipts, medical records, and clothing.
- Contact an attorney before dealing with the store’s insurance company.
Most retail chains will act quickly to deny or downplay liability. We act faster.
Compensation Available in Retail Store Injury Cases
You may be entitled to damages, including:
- Emergency medical treatment
- Diagnostic tests (CT scans, X-rays)
- Physical therapy and ongoing treatment
- Lost wages or reduced earning capacity
- Pain and suffering
- Permanent disability or disfigurement
We handle both settlement negotiations and litigation when necessary, ensuring the store’s legal team doesn’t shortchange your recovery.
Why Choose Williford Law?
At Williford Law, PLLC, we understand the tactics big retailers and their insurance companies use to avoid responsibility. We don’t back down from corporations or their legal departments.
We offer:
- Immediate evidence preservation and investigation
- Litigation-ready representation for serious injuries
- No upfront fees—we only get paid if we win
- Compassionate, responsive client care from start to finish
